Milestone Systems has announced the opening of its new office and Experience Center in Mulgrave, Melbourne.
The move comes at a time of expansion for the company following strong financial results across the APAC region in 2023.
The new Experience Center (EC) is a significant expansion of Milestone’s first EC in Australia which opened in 2018. The concept has been significantly modernized, focusing on interactivity for a more hands-on experience, rather than the visual experience previously presented to partners and customers. Individual touchscreens allow users to tap into ten times more camera feeds than the previous incarnation and provide hands-on experience of advanced features such as license plate recognition and vehicle tracking, facial recognition, situational awareness, and IoT sensors, integrating diverse technologies enabled via video. It is designed to be the most interactive in the industry, catering to a wide array of vendors and technologies, and currently supports an ecosystem of more than 14,000 devices.
Designed to inspire, the new Milestone EC allows stakeholders to innovate and customize solutions to find the perfect solution for their specific requirements, without limitations. It provides a comprehensive testing ground for high-level video deployments and a pathway to increased operational efficiency. The technology itself is designed to be ‘industry agnostic’ and can be used to design technologies across various industries rather than focusing on specific vertical markets. Users can design their ideal solution for industries such as mining, healthcare, education, and retail deployments.
Jordan Cullis, Acting Country Manager, South Pacific at Milestone Systems, said: “We have had great success with our Experience Center concept since opening the first at our previous site, and decided the time had come to expand and offer a more hands-on, visual experience to our partners and customers.”
The center now provides a testing ground for customers and partners to really understand that the power of video goes far beyond security. Data analytics, license plate recognition, and other modern technologies can be combined to create cutting-edge integrated solutions for a huge and diverse range of scenarios. Further to this, the power of Milestone’s open platform allows solutions to be added as technologies evolve, effectively future-proofing any customized deployments.
Moving far beyond security, solutions are being tailored to industry and general needs such as bushfire detection, pedestrian heat-mapping in retail centers, flood alerts, remote monitoring of heavy machinery in mines, and much more.
Cullis continues: “Working with our close partners in the industry such as healthcare, education and retail means that we are able to offer a truly collaborative experience where people can get the look and feel of how hardware and software work seamlessly together, try new things and experiment to really explore what is possible in the realm of video technology. It also offers the service provider community the opportunity to demonstrate future-proof solutions to their customers.”
The EC focuses on customer engagement, with partners encouraged to book the space to demonstrate key features of their technologies. Hands-on demonstrations will allow customers to see firsthand how various technologies integrate with the Milestone Systems suite, including XProtect, BriefCam, Hospital Assist and Kite.
Malou Toft, Vice President, Milestone Systems for APAC, adds: “Our investment in this new location reflects our commitment to our customers. It’s the latest of three Experience Centers in APAC, allowing us to showcase the true potential of an open platform. Innovation is in Milestone’s DNA, so this versatile, interactive space pays testament to our focus on developing ideal solutions for any situation, for any customer.”
Morten Illum, Chief Revenue Officer, Milestone Systems, states: “This center is a merger of business innovation and learning, providing an environment for both technology demonstration and education. It is an investment that looks to the future for both Milestone and our partners, and we fully recognize the potential for high-level video integrations in the South Pacific region.”
All technologies in the Milestone ecosystem conform to the highest standards of cyber security. The company also has a very strong focus on responsible technology, and all solutions incorporated in the Experience Center conform to strict global standards for data protection and integrity.
